Privacy Policy

HazecoBill.pk (referred to as the “Company”, “We”, “Us” or “Our”) respects and protects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://hazecobill.pk. By using our Site, you agree to the terms outlined in this policy. HazecoBill.pk is not an official HAZECO or government website. Our sole purpose is to provide a simple, user-friendly platform for consumers in Pakistan to check duplicate electricity bills and access secure payment guides. Bill details are retrieved directly from official sources using the reference number you provide.

1. Information We Collect

We collect only the information necessary to provide our bill-checking service:

a) Information You Provide

  • Reference Number or Customer ID : Required to retrieve your electricity bill.
  • Email Address: Only if you subscribe to receive bill alerts.

b) Automatically Collected Information

  • IP address
  • Browser type and version
  • Device details
  • Pages visited and time spent
  • Referring URL
  • Cookies and usage data

2. How We Use Your Information

We use the collected information to:

  • Fetch and display your electricity bill details.
  • Send bill alerts (only if you have subscribed).
  • Improve our website’s performance and usability.
  • Respond to your queries or support requests.
  • Prevent abuse and ensure service security.

3. Cookies

We use cookies to:

  • Remember your preferences.
  • Analyze site traffic.
  • Improve performance.

You can disable cookies in your browser settings, but some features may not work properly.

4. Data Sharing

We do not sell or rent your personal data. Your information may be shared only with:

  • Trusted service providers (e.g., hosting, email services) under strict confidentiality.
  • Legal authorities, if required under Pakistani law.

5. Data Retention

We keep your information only for as long as needed for the purposes stated in this policy. You can request deletion of your data anytime by contacting us.

6. Data Security

We take reasonable technical and organizational measures to protect your data. However, no online service can guarantee absolute security.

7. Third-Party Links

Our website may contain links to external sites (e.g., official billing portals). We are not responsible for their content or privacy practices.

8. Children’s Privacy

Our services are not designed for children under 13 years of age. We do not knowingly collect their data.

9. Changes to This Policy

We may update this Privacy Policy when necessary. Changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

HazecoBill.pk Support
 By Email: info@hazecobill.pk
By visiting Contact Us page on our website.